If you're interested in becoming a Little Nell stockist, please sign up using the form below.

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Terms & Conditions

This web site is owned and operated by Little Nell Jewellery and we are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us at info@littlenelljewellery.com

Our Contact details:
Little Nell
PO Box 4895

Shrewsbury

SY1 9QW

Vat no. GB409117317
Phone: 07815 722115

PLACING AN ORDER
Placing an order could not be easier. Just browse our store, and add any items that you wish to order into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need in order to be able to complete the order.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, or we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

SHIPPING & HANDLING
UK Delivery Charge
Standard Delivery
Our standard UK delivery charge is £6 for orders under £250, and orders over £250 net will be delivered free of charge. A signature will be required for all our deliveries.

Providing your items are in stock we will aim to deliver your order within 10 working days -we will let you know if there are any delays

Overseas Delivery Charges
We deliver anywhere in the world but our policy is not to deliver to PO Box addresses, due to courier restrictions.

We endeavour to find the most valuable and reliable courier to deliver your parcel and we will send you a quote on receipt of your order

Our products are sold in Pounds Sterling on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details themselves before placing the order. Little Nell Jewellery is not responsible for any of these charges.

Delivery Schedule
We will normally send your order to you in 5 working days.

You must inform us within 4 working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

BACK ORDERS
If your item is not in stock, it will be removed from your invoice, if you would like it to be placed on back order please let us know and we'll notify you when stock comes back

TAX CHARGES
All our goods include 20% VAT.

PRIVACY POLICY
Little Nell Jewellery will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

FAULTY ITEMS/ DISCREPENCIES
Please report any faulty or damaged items on receipt of your order

Photography
While we try to get a true likeness of the item through the photography ,please understand that sometimes there may be variants due to the nature of the item.